Privacy Policy

Who We Are

H.J. Delorme LLC ("we," "us," "our"), doing business as The 5 Health's, is based in Philadelphia, Pennsylvania, United States. We are the controller responsible for your personal information collected through the5healths.com and our related products and services.

Questions about this policy or your data? Contact us at [email protected].

What This Policy Covers

This policy explains how we collect, use, share, and protect personal information when you visit our website, complete our self-assessment, fill out a form, enroll in a course, book or participate in coaching, or otherwise interact with us.

Purchases of The 5 Health's workbook made on Amazon are also governed by Amazon's own privacy policy. We receive only the information Amazon makes available to us as a seller.

Information We Collect

Information you provide

• Identity & contact: name, email address, and — if you choose to provide it — phone number.
• Self-assessment responses: the answers you submit to the "Which of your 5 Health's needs attention?" assessment and similar reflection tools.
• Communications: information you include in contact forms, coaching intake, emails, or messages.
• Transaction information: records of products and services you purchase. Payment card details are collected and processed by our third-party payment processor; we do not store full payment card numbers.

Information collected automatically

• Usage & device data: IP address, browser type, device information, pages viewed, and similar analytics data, collected via cookies and similar technologies.

Information from third parties

We may receive information about you from our website and CRM platform, our payment processor, email and SMS delivery providers, and analytics providers.

How We Use Your Information

• Deliver your assessment results, products, courses, and coaching services.
• Respond to your inquiries and provide customer support.
• Send transactional messages such as receipts, results, and account notices.
• With your consent, send marketing emails and updates about our offerings.
• Process payments and maintain business records.
• Improve our website, content, and services.
• Comply with legal obligations and protect our rights.

Marketing Communications

We send marketing communications only where permitted. You can opt out of marketing emails at any time using the unsubscribe link in any email. If we send text messages, we do so only with your consent, and you can opt out by replying STOP. Standard message and data rates may apply.

How We Share Information

We share personal information only as described here:

• Service providers / processors: our website and CRM platform, email and SMS providers, payment processor, and analytics providers, who process data on our behalf under contract.
• Legal & safety: when required by law, or to protect our rights, users, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

How Long We Keep Information

We retain personal information for as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify it.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

California Residents (CCPA/CPRA)

You may have the right to know what personal information we collect, request access or deletion, correct inaccurate information, and opt out of the sale or sharing of personal information. We will not discriminate against you for exercising these rights.

EU / UK Residents (GDPR / UK GDPR)

You may have the right to access, correct, delete, restrict, or object to processing, to data portability, and to withdraw consent. You may also lodge a complaint with your supervisory authority.

Children's Privacy

Our services are intended for adults and are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Third-Party Links

Our site may link to third parties such as Amazon and social media platforms. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

We may update this policy from time to time. We will post the revised version with a new "Last updated" date. Material changes will be communicated as required by law.

Contact Us

Questions, requests, or concerns about your privacy? Reach us directly.